Terms of Service
Last updated: January 01, 2026
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Welcome to Switch Energy Inc (“we,” “us,” “our”). By accessing our website, using our services, or providing your phone number through any form on our website (including quote requests, contact forms, lead forms, or customer service requests), you agree to be bound by these Terms of Service.
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1. Consent to SMS Communications
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By providing your mobile phone number and checking the required consent box on our website or any digital form, you expressly agree to receive SMS messages from Switch Energy Inc (“Service”). These messages may include:
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Transactional notifications
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Customer support messages
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Updates related to your inquiry, service requests, or account
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Promotional offers or information about programs that may be of interest to you
Message frequency may vary based on your interaction with our services. Standard message and data rates may apply.
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2. Opt-In Requirements
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You must manually check the consent box on our website forms; pre-checked boxes are not permitted. Your consent is voluntary and not a condition of purchase or use of our website. You may withdraw your consent at any time.
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3. Opt-Out Instructions
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You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, we may send you one final message confirming your request. For additional assistance, reply HELP or contact our support team at:
support@switchinc.energy
Opt-out will not affect notices or communications regarding your existing account or service interactions outside of SMS messaging.
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4. Message & Data Rates
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Standard message and data rates may apply for any message sent or received as part of our SMS service. You are solely responsible for any such charges from your wireless provider.
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5. Privacy Policy and Data Handling
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Your information will be handled in accordance with our Privacy Policy, which is incorporated into these Terms of Service by reference and can be reviewed at:
https://www.switchinc.energy/privacy-policy
We do not sell, rent, or share your phone number with third parties for their marketing purposes. We may share your mobile number with SMS delivery providers solely for the purpose of facilitating communication between you and Switch Energy Inc.
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6. Support & HELP Requests
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Replying HELP to any SMS message from us will provide assistance information. If you wish to contact customer support directly, you may also contact:
support@switchinc.energy
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7. Changes to Terms
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We may update these Terms of Service from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.
